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Duplicates in Intake

There are a few things to check when duplicate student records appear in the Intake table.

 

Do All the Duplicate Records in the Intake Table Have the Same Information?

  • Row 1: Joe Bloggs in Class 1 and Year 1
  • Row 2: Joe Bloggs in Class 1 and Year 1

If this is the case, transfer the students as normal, the records will merge and no duplicates will appear in the Borrowers table.

 

Do the Duplicate Records in the Intake Table Have Different Information?

  • Row 1: Joe Bloggs in Class 1 and Year 1
  • Row 2: Joe Bloggs in Class 2 and Year 2

If so, to resolve:

  • Download this file. 
  • Import as WBLS using the 'Import' option in the right-hand menu in the Intake table.

If you are using a CSV, import it again.

If you are using an automated solution, run the sync again or wait until tomorrow and allow the sync to run overnight.