New Users
Set Up
- Accessing Your Library System, How to Login
- Reading Cloud Ideas Portal
- Installing and Utilising Fiddler4
- Troubleshooting Speed Issues With a Hosted Library System
- Hardware & Software Technical Specification
- Required Information when Troubleshooting Speed Issues
- What is my Hosted Site Address?
- Whitelisting Instructions
- Staff Change Handover Process
- Password Reset Email Popups in Management
- Reading Cloud Administrator Password reset
- Junior Classic Administrator Password reset
- Adding a New Logo
- Clearing the Cache of your Web Browser
- Clearing the Cache of your Web Browser (Google Chrome)
- Clearing the Cache of your Web Browser (Microsoft Edge)
- Clearing the Cache of your Web Browser (Mozilla Firefox)
- Clearing the Cache of your Web Browser (Safari)
- Automatic Borrower Barcodes
- Automatic Resource Barcodes
- The Wrong School Name Is Showing on My Library System
- When Logging In an 'Error: Undefined' Message Is Shown
- Expired Subscription Message
Borrower Import
- Borrower Import Overview
- Leavers Mixed with On-Roll Borrowers
- Troubleshooting Student Import
- Borrower Import - Moving Old Groups to Leavers
- Do you have students in Intake?
- Exporting a CSV
- Exporting a CSV - SIMS
- Exporting a CSV - CMIS
- Exporting a CSV - Progresso
- Exporting a CSV - RM Integris G2
- Exporting a CSV - SEEMIS
- Exporting a CSV - Arbor
- Exporting a CSV - iSAMS
- Exporting a CSV - Pupil Asset
- Exporting a CSV - Any other MIS
- Editing a CSV File
- Importing your CSV
- Matching Records With Existing Borrowers
- Transferring your Intake
- Student Import - Transferring Troubleshooting
- How Do I Manually Move a Tutor Group up to the Next Year?
- Vertical Tutor Groups
- Adding a Single Borrower
- Manually Running the MLS Connect Job
- Connect Prerequisites
- Connect - Bromcom Installation
- Connect Post Installation Instructions
- Uninstalling/Decommissioning Groupcall Xporter for MLS Connect Jobs
- Importing Staff via Connect
- What Should I Do if the School Changes MIS?
- When Will New Students Appear in the Library System?
- I Don't Have a Management System How Do I Add Students?
- How Do I Delete a Tutor Group?
- Importing the Barcode Numbers for Borrowers via CSV
- How Do I Import RFID Numbers En Masse?
- Can I Use Quick Replace to Update a Borrower's Tutor or Year Group Field?
- I Am With C2K, How Do I Import My New Students?
- Importing Optional Data With RC Intake
- Adding Optional Data to the Library System via Connect
- How Do I Update Connect Script Files?
- Required Group Permissions for Connect When Using Sims
- Duplicates in Intake
- Duplicates in the Borrowers Table
- Accented Characters Not Displaying Correctly
- CSV Import - Logon Name Field Causing Auto Matching Issues
- RC Intake - Borrowers not matching
- Correcting Basic Issues With Connect When Using Sims and A Hosted Library System
- Connect 'License Invalid' Error Upon Installation
- Invalid Duplicates Error in Connect When Importing From SIMS
- Invalid Duplicates Error in Connect When Using ISAMS
- Missing Borrower Photographs (Connect)
- Missing MLS-Eclipse Job (Connect)
- Connect Is Failing With Error: 'String or Binary Data Would Be Truncated'
- Connect Error 'Could Not Find Part of the Path X:\Folder'
- Connect(Groupcall) - Bromcom Emails Not Syncing
- MLS Connect Error Log Showing "Error: Object reference not set to an instance of an object"
- Connect error 'SqlDateTime overflow'
- MLS-Eclipse Job Fails With the Error Importprocessorexception: Invalid Processor [for Sims]
- MLS Connect Fails With "Sims: Failed to Connect. Exception Has Been Thrown by the Target of an Invocation"
Cataloguing
- Importing a Marc File without Barcodes
- Importing a Marc File With Pre-set Barcodes
- Adding a New Resource
- Resource Types
- Adding Book Resources to Your Library System
- Assigning a Barcode Accession Number & ISBN
- Adding Text Book Resources to Your Library System
- Adding Website Resources to Your Catalogue
- Adding Document Resources to Your Library System
- Adding Picture Resources to Your Catalogue
- Adding Audio Resources to Your Catalogue
- Adding eBook Resources to Your Catalogue
- Adding Live Media Resources to Your Library System
- Adding Musical Instrument Resources to Your Catalogue
- Adding Sheet Music Resources to Your Catalogue
- Adding Miscellaneous Resources to Your Library System
- Adding Hardware Resources to Your Catalogue
- MARC File Import
- Adding Bookshop Resources
- Managing Non Library Assets
- Adding Film Resource to Your Catalogue
Tutor Group Management
GDPR
- What is Personal Data?
- IDK & GDPR
- Who Is a Data Controller?
- Who/What is a Data Processor?
- Legal Bases for Processing
- GDPR Individual's Rights
- Where is Data Stored?
- Protection of Data
- Data Retention
- Data Protection/GDPR Awareness
- Reading Cloud Staff Vetting
- Third Party Processing
- Hosted Privacy Statement
- Cloud Software Services for Schools