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Whitelisting Instructions

Reading Cloud runs a number of background scripts which can be picked up by your security programs. Some antivirus programs can often be configured to scan code (scripts) that are embedded into web pages, which in some cases, can result in a slow down of the rendering of some information in your web browser.

To prevent this from occurring and ensure you get an optimal performance from the system, please alter the settings within your antivirus software to prevent the program from scanning the code (scripts) being affected and slowing the rendering of the library system. How you do this will depend on the antivirus software that you are using, but it will involve adding an exception to the antivirus software to prevent 'active script scanning on pages', likely involving the URL of your site to do so.

 

Domain Name Firewall/Proxy Exceptions

To ensure optimal performance from your hosted library system, the following domain names (hosts) need adding to your firewall/proxy "whitelist" exceptions. It is essential that both HTTP and HTTPS links are included.

Reading Cloud Users

Type: HTTP/HTTPS

TCP Port: 80/443

  • *.microlibrarian.net
  • *.readingcloud.net

Junior Librarian Users

Type: HTTP/HTTPS

TCP Port: 80/443

  • *.microlibrarian.net

Should we ever need to remote onto your network for support purposes, please also whitelist the below to allow our remote software (GoToAssist) through your proxy:

  • *api.filepicker.io
  • *.fastsupport.com
  • *.citrixonline.com
  • *.citrixonlinecdn.com
  • *.getgo.com
  • *.getgocdn.com
  • *.getgoservices.com
  • *.getgoservices.net
  • *.goto-rtc.com
  • *.logmein.com
  • *.raas.io

Type: TCP/UDP

TCP Port: 6001

  • sip.uk.microlibrarian.net

 

Disclaimer (Explicit Whitelisting)

Some firewall/proxies do not allow for Namespaces (hosts) to be entered as a wildcard, (*.microlibrarian.net). In this instance please enter the following explicit addresses to your firewall/proxy, again ensuring both HTTP and HTTPS addresses are included.

Reading Cloud Users

  • microlibdolvideo.blob.core.windows.net
  • fullfill.contentreserve.com
  • api.microlibrarian.net
  • api-circulate.microlibrarian.net
  • api-intake.microlibrarian.net
  • api-library.microlibrarian.net
  • api-print.microlibrarian.net
  • api-resource.microlibrarian.net
  • api-view.microlibrarian.net
  • cdn.microlibrarian.net
  • resources.microlibrarian.net
  • sip.uk.microlibrarian.net
  • app.readingcloud.net

Junior Librarian Users

  • Microlibdolvideo.blob.core.windows.net
  • api.microlibrarian.net
  • api-circulate.microlibrarian.net
  • api-intake.microlibrarian.net
  • api-library.microlibrarian.net
  • api-print.microlibrarian.net
  • api-resource.microlibrarian.net
  • api-view.microlibrarian.net
  • cdn.microlibrarian.net
  • juniorclassic.microlibrarian.net
  • sip.uk.microlibrarian.net

Overdrive Users

  • ukprimary.overdrive.com
  • uksecondary.overdrive.com
  • lightning.od-cdn.com
  • samples.overdrive.com
  • bflat.listen.overdrive.com
  • bflat.read.overdrive.com
  • fullfill.contentreserve.com