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How Do I Reset My Reminders?

To reset your individual reminders to a different reminder number, you need to manually generate your reminders at the required number.

Open the Management area then select the 'Current Loans' table from the left-hand side. Find the borrowers you wish to reset reminders for using searching or flagging. When you have the borrowers selected, click on 'Reminders' on the right-hand side under the 'Tools' menu.

In the 'Reminders' window, select 'Process all records' to apply the settings to all the records you have selected.

Under 'Options', select 'Output selected reminder only' then select the reminder you wish to generate at the top of the box. The reminder number that the reminders will be reset to is decided by the order of the reminders, not the name of them. For example, the reminder at the top of the list is number one, the next one down is number 2 and so on regardless of how they are named.

Select how you would like to output the reminders from 'Output Options' and then select 'Generate' to run the reminders.

Your reminder numbers will then be set to the number of whatever reminder you chose.