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Approving and Publishing Reviews

This article details the approval and publishing process for reviews, and how to remove any review that are no longer required. 

Covers: Approving reviews, publishing reviews, removing reviews

Does not cover: Review templates


Instructions


Before a review can be viewed by any other borrower or person browsing the catalogue, the librarian must check all the content and then approve it. Then the review can be published. 

To begin, open Management and click on 'Reviews' on the left-hand side of the window.

From the list of available reviews, select and highlight the record to approve, next select 'Edit' from the 'Records' toolbox on the right-hand side of the screen.

Make any changes to the text as required using the text editor.

Tick the 'Approved' tick box to publish the review for all borrowers and visitors of the library catalogue to see.

The 'Star Rating' and the 'Anonymous' tick box cannot be changed by the librarian, only the text and the 'Approved' tick box. 

Click Save to commit any changes and return to the Reviews table.


Removing Reviews

If you wish to remove a review that has been written, select it from the list on the Reviews table and then select 'Remove'. This will place the review in the 'Recycled Records' section. 

Reviews that are sent to Recycled Records will no longer appear on the respective resource, even if they were approved and published. 

Items can be restored from by opening the Recycled Records section, selecting the review to be brought back, and then clicking the 'Restore' option found on the right under 'Records'.

They can also be deleted from the system entirely. This deletion is permanent and cannot be reversed. This can be done by selecting the item, and clicking 'Delete' in the 'Records' section on the right. 

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How some of our other customers have phrased this

- How do I add the reviews my students have written?

- Can the reviews be edited before publishing?

- Is it possible to remove reviews?