If a borrower has lost a resource or a leaver has left with a resource still on loan, you may want to mark the resource as missing and return the resource from that borrower’s record. For convenience, you can mark resources as missing from Circulate, from within the Management window's Current Loans and Resources tables and from a Borrower record card. It is also possible to mark multiple items as missing in one go.
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Select the resource that you wish to mark as missing by highlighting it in the grid, the from the menu on the of Management, click 'Missing'
A new box will open where you can choose how to handle the missing item.
Missing Reason
You can enter a missing reason, which allows you to store a short note about why the item was marked as missing. This is helpful when you are auditing the data in your recycle bin.
Return Resource
Tick this box to return the resource and remove the loan from the borrower's record.
If you do not tick this box the resource will remain on loan, meaning the loan will continue to show in the current loans table and the borrower, the resource and the loan will show in blue or red depending on whether the loan is overdue or not. Doing this would enable you to continually send reminders to the borrower.
Remove from Project Box
Ticking this box will remove the resource from the project box it is assigned to if it is assigned to one.
Replacement Cost
Entering a replacement cost will debit the amount from the respective borrowers account.
When you are happy with the entered information, click 'OK'. The resource will immediately be moved to the recycle bin and any other options applied.